Product design and strategy for companies building things that matter. Hands-on execution. Strategic range. Available for the right engagement.
Recent staff+ and principal-level work at the companies you use daily. Deceptively simple craft with impact in the hundreds of millions.
Dropbox
Bridge
Design lead for AI adoption in a 17-year-old product with 500M+ users.
Cash App
Support
Managed the international team that redesigned customer-facing support and advocate tooling for 57M users, saving $44M annually.
Cash App
Transfers
Led design that unlocked $412M in annualized inflows.
Square
Account Security
XFN influence drove 2FA adoption from 9% to 92.7%.
Mailchimp
Stores
Foundational strategy for a 0→1 commerce platform.
Waypoint
Independent group therapy prep product — built in 48 hours.
About
CV + ResumeDesigning products that earn trust at scale
Bio
In a career that's old enough to have a driver's license, I've led international teams, worked as a hands-on IC, and operated everywhere in between as a designer, product strategist and researcher. Sixteen years in high-stakes industries — fintech, health, AI — means quality is an instinct, not a checklist. My principal-level expertise matters more now than ever: anyone can ship fast, fewer people know what fast and correct looks like at the same time.
Domains
FintechPaymentsFraud & RiskIdentity & SecurityConsumer FinanceHealthcare
AI & ML ProductsEnterprise SaaSCommercePlatform DesignGlobal ProductsStartup to Scale
Focus
Product DesignInteraction DesignUX ResearchAI Product Design
0→1 Product StrategyConcept ValidationWorkshop FacilitationFractional Leadership
Companies
DropboxCash AppSquareMailchimp
The Home DepotState FarmSkylightBetterCloud